Can I use my own domain?

Yes. You can add and use as many domains as you want by publishing the mail routing records (MX and mail-host A) to your DNS host. After that, you can create mailboxes and send/receive emails.

Can I use sub-domains?

Yes. From a verified domain, you can add sub domains. We allow up to 100 subdomains per parent

Can I create emails on sub-domains?

Yes, absolutely. You can create emails on sub-domains the same way as for the root domain, then use your SMTP IMAP API-compatible mail stack to send and receive emails.

How many email addresses can I create?

Each hostname (your apex domain and each sub-domain) supports up to 100 mailboxes on that host, independently of other hosts under the same apex. Please use mailboxes responsibly. Avoid unsolicited bulk emails or spam, as it can kill your mailbox and domain reputation overtime. We've built a best practices guidelines to help you get started. Check it out here: https://mailapi.tech/article/how-to-improve-email-deliverability-complete-guide-for-cold-high-volume-sending

Do I need to configure DNS (SPF, DKIM, DMARC)?

We provide you with MX and A records. Add them to your DNS host and verify them using the 'Verify DNS' button on our app. Obtain SPF, DKIM, and DMARC records from your SMTP provider and add them to your DNS host as well.

Are there hidden limits or prices?

We don't have any hidden limits or prices. All pricing, limitations and quotas are clearly stated in our pricing page. Create and use as many mailboxes as you want, as long as you follow our best practices guidelines.

What support options are available?

Support is available via documentation, email, and chat. You can reach us at hello@mailapi.tech or via chat on our website.

Can I create thousands of mailboxes?

You can create as many mailboxes as you want, as long as you follow our best practices guidelines. You can use multiple domains and subdomains, each with its own mailbox limit.

Email API FAQs

Explore answers about bulk email API, mailbox provisioning, DNS, and programmatic email account creation.

Email API FAQs

Explore answers about bulk email API, low-cost email operations, and how to programmatically create email accounts with this platform.

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verified Domains & mailboxes

You can add domain or mailbox using our API or web interface. For automation, simply call the mailbox API endpoints with the required parameters. Check our API documentation https://mailapi.tech/api/docs for more details